Utah’s stunning landscapes are a driver’s dream, but they also come with their fair share of roadside challenges. Whether you’re cruising through snow-covered canyons or navigating remote desert highways, a vehicle breakdown in the Beehive State can be stressful and, at times, dangerous. Knowing what to do while waiting for a tow truck is essential for ensuring your safety and minimizing additional risks. Here’s an in-depth guide to staying safe and prepared when your car unexpectedly leaves you stranded.

Pull Over to a Safe Location Immediately

When your vehicle starts acting up, your first move should be to get off the road as quickly and safely as possible. Find a wide shoulder, parking lot, or other flat area away from the flow of traffic. On Utah’s narrow canyon roads or remote highways, this can be tricky. Use caution when steering your vehicle off the road, ensuring you’re not parked too close to a curve or slope. If your vehicle won’t move, turn on your hazard lights to alert other drivers to your situation and remain inside until help arrives.

In urban areas, parking lots or side streets are your safest options. For more remote locations, choose a spot visible from the road but far enough to avoid collisions with passing traffic. The key is to prioritize both your safety and the accessibility of your vehicle for the tow truck operator.

Activate Hazard Lights and Set Up Reflective Markers

Visibility is critical when waiting for a tow truck, especially on Utah’s busy highways or dimly lit rural roads. Turn on your hazard lights as soon as you come to a stop. This simple step alerts other drivers to your stationary vehicle and helps prevent accidents.

If you have reflective markers, cones, or road flares in your emergency kit, use them. Place these items 10-15 feet behind your car to give oncoming drivers ample warning. On high-speed roads, increase the distance between markers for extra safety. These precautions are especially important during Utah’s frequent snowstorms or in the low visibility of early morning or evening hours.

Stay Inside Your Vehicle If It’s Safe

Remaining inside your vehicle is often the safest option while waiting for assistance. Your car provides a protective barrier between you and passing traffic. Lock your doors and keep your seatbelt fastened, even if you’re stationary, as sudden impacts from other vehicles are always a possibility.

However, if you notice smoke, leaking fluids, or a strange odor, exit your vehicle immediately. Move to a safe distance, such as behind a guardrail or further off the road, while staying visible to the tow truck driver. In extreme weather conditions, like the blazing heat of Utah’s deserts or freezing mountain winds, balance safety with your need to stay warm or cool. If you exit the vehicle, bring emergency supplies like water or blankets with you.

Communicate Clearly with the Tow Truck Company

Precise communication can make or break your towing experience. When calling for a tow, provide detailed information about your location. Mention mile markers, road names, or notable landmarks to help the driver locate you efficiently. On Utah’s less-traveled roads, you may need to share GPS coordinates from your smartphone to pinpoint your location.

Confirm the type of tow truck required based on your vehicle’s condition. For instance, flatbed tow trucks are best for low-clearance vehicles or those with extensive damage. Ask for an estimated arrival time and keep your phone charged and accessible for updates or follow-up questions.

Be Prepared for Utah’s Weather Extremes

Utah’s weather is nothing if not unpredictable. A sunny afternoon in Salt Lake City can quickly give way to a mountain snowstorm or a desert downpour. To handle these extremes, always carry an emergency kit in your vehicle. Include essentials like water, snacks, blankets, a flashlight, and extra layers of clothing.

In cold conditions, conserve fuel by running your engine intermittently to heat the car. Ensure your exhaust pipe is clear of snow to prevent carbon monoxide buildup. During summer’s high temperatures, stay hydrated and use shade or reflective covers to avoid overheating while waiting for help.

Stay Visible and Avoid Distractions

Your focus is your best ally while waiting for a tow truck. Make yourself and your vehicle as visible as possible to both the tow truck driver and passing motorists. Stand a safe distance away from the road, avoiding any areas where vehicles could veer off unexpectedly.

Distractions like excessive phone use or wandering away from your vehicle can put you at risk. Stay alert to your surroundings, particularly in areas with wildlife or heavy traffic. Being attentive ensures you’re ready to meet the tow truck driver promptly and avoid potential hazards.

Secure Valuables and Important Documents

Before the tow truck arrives, take a moment to secure any valuables or important documents inside your car. Remove wallets, electronics, and anything irreplaceable to prevent loss or theft. Gather your vehicle registration, insurance information, and driver’s license, as the tow truck operator may request these details for their records.

If your vehicle will be towed to a repair shop, consider removing personal items that could shift or sustain damage during transport. Keeping your belongings organized also ensures you won’t forget anything important once your car is no longer in your possession.

Understand Your Towing Policy and Coverage

Many drivers are unaware of the towing coverage provided by their insurance or roadside assistance programs. Before you need a tow, familiarize yourself with the details of your plan. Does your policy cover towing up to a certain distance? Are there specific providers you’re required to use? Knowing these details can save you from unexpected expenses.

If you’re not covered, discuss costs with the towing company in advance. Ask about fees for mileage, hook-up, and any additional services. Clear communication ensures you’re not caught off guard by the final bill.

Exercise Caution with Strangers Offering Help

Utah is known for its friendly residents, but accepting help from strangers can sometimes lead to risky situations. While many good Samaritans genuinely want to assist, others may have ulterior motives. Politely decline unsolicited offers of help and let anyone approaching you know that professional assistance is on the way.

If you feel uneasy about someone lingering near your vehicle, stay inside with the doors locked and call local law enforcement to report suspicious activity. Trust your instincts and prioritize your safety over politeness.

Document the Scene and Condition of Your Vehicle

Before your vehicle is towed, take photos of its condition and the surrounding area. These images can be invaluable if you need to file an insurance claim or address disputes about damage that occurs during the towing process. Capture any dents, scratches, or fluid leaks to establish a clear record of your car’s state before it’s moved.

Documenting the scene is especially important if your breakdown is the result of an accident. Include photos of the other vehicle(s) involved, any road debris, and the position of your car. This proactive step can save you time and frustration later.

Conclusion

A breakdown in Utah doesn’t have to be a nightmare if you’re prepared. By pulling over to a safe location, staying visible, and being mindful of the weather, you can keep yourself and your vehicle secure while waiting for a tow truck. Clear communication with the towing company, along with securing your belongings and understanding your coverage, adds an extra layer of preparedness. These steps not only ensure your safety but also help you manage the situation efficiently, turning a potential ordeal into a manageable inconvenience.